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Pride Heritage Collection Lift Chair - Model GL-358 XL

Product Review
(5)
(56)
Pride's GL-358XL lift chair is an impressive full size chaise lounger chair designed for someone over 6' tall. The GL-358XL is an absolute necessity for tall people needing assistance getting in and out of chairs.

Feel like taking a nap? The GL-5358XL will recline to a laying position, so you can experience a new level of comfort and relaxation. Several exciting features you'll find in the GL-358XL include blown fiber removable button back cushioning, an optional heat and massage feature, and an integrated battery backup on the lifting mechanism in case of a power outage.

The GL-358XL  features a patented quiet and smooth operation with stylish designs to add to any home decor.

  • Recline Positions3
  • Back TypeRemovable Button (Firm)
  • Weight Capacity500 lb
  • Chaise SeatYes
  • Minimum Recommended Height5' 6"
  • Maximum Recommended Height6' 1"
  • Overall Width39.5"
  • Floor to Top of Seat20"
  • Seat Depth22"
  • Seat Width26"
  • Seat to Top of Back29"
  • Distance Required from Wall Reclined18"
  • Battery Back UpYes
  • Head Rest Cover IncludedYes
  • Arm Covers IncludedYes
  • Left Hand Control AvailableYes
  • Heat & Massage Option AvailableYes
  • Foot Rest Extension Option AvailableNo
  • Fire Retardant (California Specifications; bulletin 117)Yes
  • Warranty7-Year pro-rated, Lift Mechanism: Lifetime
Product Reviews
5 reviews 
 
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Good for two years MAX
Sep 16, 2012 2:36 AM
A Little About Myself
Pros
Steel Frame - no problems - the only thing we never had problems with.
Cons
Motors give out quickly The wood frame weakens and splits easily The screws and bolts snaps
We have gone through two of these Pride GL358XL's, and we have had to have the dual motors replaced in each one several times. The wood frame is very disappointing (just plywood), and what's more disappointing is the hardware used to screw the steel frame to the wood. The hardware is very cheap and snaps very easily. Both chairs were good for about two years each before the bolts and screws just gave way, and once one bolt starts to break, the rest break quickly, and with both chairs we were literally left overnight without a chair for my husband, and now once again, he has to sleep in his wheelchair until we can get another lift chair here - causing edema and possible cellulites in his legs. We are going to try the PR-501L-26D by Golden Technologies (not another Pride product) as they advertise that the wood frame is made of solid maple hardwood and has double doweling at stress points. There is only about a $100 difference, but it sure sounds like it might be better quality. I would not only not recommend the GL358XL to a friend, nor would I recommend it to my best enemy. Sorry Pride, but you took me for a fool twice, shame on me.
9 of 9 people found this review helpful
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False advertising on the chair.
May 2, 2012 8:16 PM
A Little About Myself
Retired and Disabled
Pros
Nice looking chair /heavy weight built. Solid chair.
Cons
Chair should be sold as a 2 position chair, as it does not fit the contents above, at least the one I have. It does not recline like it says and foot stool does not dome out to support the legs.
Service & Delivery
Was great service from the delivery man.
I am usually not a complainer, sorry Pride. This time I am not happy...my old chair was a great chair from pride. My comments were mostly in Cons.
5 of 6 people found this review helpful
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Certified Customer
The chair is OK but the customer service is not!
Jan 15, 2012 10:53 AM
A Little About Myself
Pros
My husband is 6'1 and 417lbs. Size wise this chair is ok. The width and seat height are good. Fabric is ok.
Cons
Being a large man's chair, for someone over 6' I think the foot rest extension is too short. His legs hang well off the end and the fabric color is much darker than portrayed on website.
Service & Delivery
I paid the EXTRA fee to have the chair brought into our home....there was 1 delivery man who was physically unable to do get the chair up our 5 stairs and into our home so my handicapped husband had to go outside and help him lift it....VERY POOR!! When I contacted customer service they told me that Pride wouldn't do anything about it, i asked him to have someone from Pride contact me....that was almost a week ago and i have heard nothing! The customer service rep told me my husband should have documented on the delivery ticket what happened....WHY SHOULD HE??? I PAID EXTRA TO HAVE IT DONE CORRECTLY AND HE WASN'T AWARE HE HAD TO TELL ON THE DRIVER!!! The reason I am noting that I WOULD NOT recommend to a friend is because of the customer service! Lift chairs are a dime a dozen!!!
I think you should either do away with your website or hire more than 1 person for customer service for website customers. Because I work the same hours he is in and I had a difficult time connecting with him and everyone else kept telling me I should have called to order....not use the website..THEN WHY HAVE IT????
4 of 5 people found this review helpful
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Certified Customer
Large & Comfortable
Jul 28, 2010 11:27 AM
A Little About Myself
5'10" & 400 lbs.
Pros
Just received this chair and on the first try I "melted" into its comfort. I'm not tall, but very heavy, and it handled me with no problem. Easy to assemble when reviewing the instructions.
Cons
Service & Delivery
Delivery person was very nice and offered to unpack from the carton and carry inside (with out paying for the costly "white glove" delivery option. I'm sure that all delivery people are not this nice... just luck I guess!)
I did not order the heat/massage option due to a delay in delivery but I wish I had.
14 of 16 people found this review helpful
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Certified Customer
This Chair is wonderful
May 12, 2010 2:58 AM
A Little About Myself
Budget Shopper
Pros
Works Smoothly, Sturdy, Comfortable
Cons
With being unable to get out of a chair on my own, this lift chair gives me all the mobility I need to get into an almost upright position in order to stand with the help of my walker. Very well made. I'm really glad I made this investment.
21 of 23 people found this review helpful
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